• Production/Underwriting
  • Van Nuys, CA, USA
  • DOE + Bonus Eligibility
  • Full Time

Medical, Dental, Vision, Free and Supplemental Life Insurance, Employee Assistance Program, Pet, Paid Time Off, On Site Gym, Personal Training

The Underwriting Processor position is a great starting point for a career in Underwriting, Credit, or Finance. This position is often a stepping stone into a Loan Officer position (90% of our Loan Officers started as an Underwriting or Origination Processors).

ABOUT THE POSITION: As an Underwriting Processor you will contribute to the success of the Underwriting department by providing excellent customer service to our new and existing customers in addition to efficiently processing new loan application requests, with a high level of accuracy.


  • Effectively communicate with borrowers and external business partners to ensure both have a quality and brand experience
  • Gather and safeguard required or stipulated loan documents.
  • Carefully review loan applications and documents to ensure requirements are met; maintain data integrity; and avoid or identify fraud/identity theft
  • Conduct customer and third party phone interviews to validate identity and ensure all verifications, clarifications or questions posed by Loan Officer are answered and properly documented.
  • Follow-up on pending loans for completeness and/or resolution as indicated by Loan Officer(s).
  • Perform a Quality Control review on all completed loan packages to ensure data and document integrity is maintained.
  • Responsible for achieving all daily, weekly, monthly performance goals and objectives as defined and set by management.
  • Responsible for managing individual and team work queues to meet required production time lines.
  • Assist with Inbound calls or other office duties as needed.

 PREFERRED SKILLS/EXPERIENCE:  We can teach you the product, the systems, and the process- that's the easy part. But, to be a successful Underwriting Processor you must have the following skills and attributes:

  • Must be able to thrive in fast paced, high volume environment
  • Strong attention to detail and organization skills.
  • Solid background working in call center or customer relations-centric environment.
  • Prior experience processing and validating application information preferably in financial services or lending. Previous experience preparing Direct Loan documents is a plus!
  • Working knowledge of Microsoft Office Suite.
  • Auto finance experience a plus
  • High School Diploma -Required. Associates degree in Business or related field preferred

SHIFT SCHEDULE: Start times may vary, depending on shift/coverage needs.  The  Early shift starts at 7 pm and the Late shift adjourns at 7 pm.  Monday - Friday, some Saturdays and Sundays.   

ABOUT US:  Wheels Financial Group, LLC d/b/a LoanMart proudly provides fast, professional assistance to financially stressed or credit-challenged segment of borrowers.   We connect with our customers directly or through a vast network of storefront partners in the local communities throughout the country.  Our place in the community was built over twenty years, growing from a two-person operation,  single-store front in Van Nuys, CA into the largest auto title lender in California.  LoanMart continues to evolve and expand into a progressive, technology-centric powerhouse in the industry, adding new financial products to serve our customers.    

WORKING AT LOANMART : Employees enjoy a work environment that is rewarding, entrepreneurial, fun, exciting, and active.  We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an accomplishment.


LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 Notice to third parties: Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker and potential applicant for this position.  Please do not contact Wheels Financial Group, LLC about other services, products or commercial interests.  Notice to Agency and Search Firm Representatives: Wheels Financial Group, LLC is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.







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