LoanMart
  • Title/Insurance
  • Van Nuys, CA, USA
  • Full Time

Medical, Dental, Vision, Free and Supplemental Life Insurance, Employee Assistance Program, Pet, Paid Time Off, On Site Gym, Personal Training


ABOUT US: Wheels Financial Group, LLC d/b/a LoanMart.  LoanMart proudly provides fast, professional assistance to financially stressed or credit-challenged segment of borrowers.   We connect with our customers directly or through a vast network of storefront partners in the local communities throughout the country.  Our place in the community was built over twenty years, growing from a two-person operation,  single-store front in Van Nuys, CA into the largest auto title lender in California.  LoanMart continues to evolve and expand into a progressive, technology-centric powerhouse in the industry, adding new financial products to serve our customers.    

 

ABOUT THE DEPARTMENT

The Title department ensures LoanMart is legally and expeditiously listed or removed as a lien holder on our borrowers' vehicle title if the loan agreement requires collateral as a condition for loan closure. 

RESPONSIBILITIES

  • Meet monthly title collection goals, both as an individual and as a team to reduce title delinquencies
  • Provide detailed documentation of account activity utilizing reports and internal system
  • Complete prompt follow up to customers and third parties to update and obtain as much information regarding the lien
  • Identify referral opportunities for account resolution to our legal department
  • Answer all internal calls departments and external phone calls which may include finance companies and customers
  • Resolve title related requests submitted over the phone, mail or via the electronic ticketing system
  • Mail documents to customers and third parties
  • Assist with additional duties as needed

KNOWLEDGE, SKILLS, ABILITIES

  • Ability to communicate clearly, concisely and professionally (both verbally and in writing)
  • Detail oriented and solution driven
  • Weekends and overtime as needed to meet monthly performance goals
  • Must have at least one year of sales, telemarketing or call center experience
  • This position may require driving to the DMV to process DMV transactions.  Reliable transportation with active insurance policy and a valid driver license is required.

WORKING AT LOANMART: Employees enjoy a work environment that is rewarding, entrepreneurial, fun, exciting, and active.  We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an accomplishment.  

 

LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 Notice to third parties: Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker and potential applicant for this position.  Please do not contact Wheels Financial Group, LLC about other services, products or commercial interests.  Notice to Agency and Search Firm Representatives: Wheels Financial Group, LLC is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

 

 

 

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