LoanMart
  • Quality Control
  • Van Nuys, CA, USA
  • Full Time

Medical, Dental, Vision, Free and Supplemental Life Insurance, Employee Assistance Program, Pet, Paid Time Off, On Site Gym, Personal Training


ABOUT US: Wheels Financial Group, LLC d/b/a LoanMart is a private equity backed company with leading sponsors, which recently brought in new executive management from major banks. We are 15-years strong in our industry and we continue to evolve and expand into a progressive, technology-centric powerhouse in the industry. 

 

REACHING YOUR GOALS in QUALITY CONTROL

Do you have a keen eye for detail? Are your proofreading skills off the charts with accuracy? Are the words "fine tooth comb" your middle name?

As an Quality Control Specialist you will contribute to the success of the Underwriting Department by efficiently reviewing and auditing new loan application requests, with a high level of accuracy. You will: 

  • Perform compliance reviews of all loan documents  for accuracy, completeness to ensure all loan stipulations have been met.
  • Generate loan contracts and accompanying documents.
  • Coordinate appointment times between borrowers and partner stores to fund loans.
  • Monitor and  manage the pending contract queue to ensure contracts are prepared in a timely and efficient manner.
  • Monitor aging approvals to ensure loan documents are received in a timely fashion.
  • Effectively communicate with borrowers, external lending partners, marketing representatives, and internal employees on the status of loans.
  • Provide resolution to customer complaints and complex issues.
  • Prepare loan files for final disposition including all DMV paperwork.
  • Communicate final approval to Accounts Payable department for final loan disbursement.
  • Record and follow up with exceptions and challenging loan files.
  • Other duties as assigned

 

JOB REQUIREMENTS

  •  Previous Call Center or Customer Relations experience
  • Working knowledge of Microsoft Office
  • High School Diploma

 Preferred Skills:

  • Excellent time management, organizational and problem solving skills
  • Great people skills with excellent verbal and written communication skills
  • Previous experience preparing Direct Loan documents

 

PREFERRED SKILLS/EXPERIENCE

  •  Previous Accounts Payable experience a plus
  • Auto finance experience a plus
  • Associates degree in Business or related field a plus

 

WORKING AT LOANMART

Employees enjoy a work environment that is informal, entrepreneurial, fun, exciting, and active. We keep things buzzing on the floor with contests, games and social gatherings. We offer very affordable, top-shelf medical/dental/vision plans, as well as a variety of supplemental benefits to fit your individual needs.  We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you! 

 


LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 Notice to third parties: Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker and potential applicant for this position.  Please do not contact Wheels Financial Group, LLC about other services, products or commercial interests.  Notice to Agency and Search Firm Representatives: Wheels Financial Group, LLC is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

 

 

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