LoanMart
  • Underwriting
  • Van Nuys, CA, USA
  • Base + Weekly Bonus Potential
  • Base + Commission
  • Full Time

Full coverage


 

ABOUT US: Wheels Financial Group, LLC d/b/a LoanMart is a private equity backed company with leading sponsors, which recently brought in new executive management from major banks. We are 15-years strong in our industry and we continue to evolve and expand into a progressive, technology-centric powerhouse in the industry. Our recent acquisition of $100 million credit facility from Victory Park will support our newest expansion into the personal unsecured credit market (this is where YOU come in)

ABOUT THE POSITION

LoanMart Loan Officers market our loan products to potential and current customers by telephone, educating customers about our product suite and customizing solutions to suit their needs. 

Through amazing service, active listening, an engaging phone persona, and a sense of urgency our Loan Officers enlighten every single caller on the advantages of becoming a LoanMart customer.

  • Do you make every customer feel special?  Do you amaze with your service and follow up?  Do customers feel like there's no-one else in the world you'd rather talk to?  
  • Do you thrive in a sales environment? Can you turn a 'no' in to a 'yes!'? Do you prefer a pay-for-performance work environment? Are you basically AWESOME on the phone?
  • Are you competitive by nature?  Is a daily, weekly or monthly goal something for you to crush with your sales and service muscles? Are you your own motivator?  Our compensation structure is a bonus-based, goals-centric position, so you need to love this kind of structure to do well in it.   
  • Are you a Problem Solver?  We work to identify solutions for our customers, and that means being curious and inquisitive, knowing what to ask for in each unique scenario. 
  • Are you Adaptable, Fast Learner, and a Team Player? We are constantly learning and adapting, and then applying it to our duties and goals.  You have to get in the boat and paddle on this team- it's fun, it's hard work, but we're a team and that's how we take care of business!

ROLE AND RESPONSIBILITIES

  • Provide product-expert information to customers about all LoanMart products. Explain the advantages of doing business with LoanMart, in comparison to our competitors or other less advantageous financial options.
  • Explain the advantages of doing business with LoanMart, in comparison to our competitors or other less advantageous financial options.
  • Follow LoanMart policies and procedures to accomplish all responsibilities and maintains confidentiality of customer information, including both personal and financial information.
  • Follow through and follow-up on commitments made to customers, the status of missing information, and/or possible loan leads.
  • Carefully review loan applications and documents to ensure requirements are met; maintain data integrity; avoid or identify fraud/identity theft.

PREFERRED SKILLS/EXPERIENCE

  • Minimum two years successful sales experience in a commission-based retail or phone sales environment- (this much time on the job tells us you tried it and liked it and are good at it.)
  • Basic operations of Windows, internet browsers, and email
  • Preferred prior experience validating loan application information
  • Previous experience preparing Direct Loan documents is a plus, as is Auto finance, consumer credit, loan experience
  • Must have open availability for work schedule

WORKING AT LOANMART

Employees enjoy a work environment that is informal, entrepreneurial, fun, exciting, and active. We keep things buzzing on the floor with contests, games and social gatherings. We offer very affordable, top-shelf medical/dental/vision plans, as well as a variety of supplemental benefits to fit your individual needs.  We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you! 

 


LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 Notice to third parties: Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker and potential applicant for this position.  Please do not contact Wheels Financial Group, LLC about other services, products or commercial interests.  Notice to Agency and Search Firm Representatives: Wheels Financial Group, LLC is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

 

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