LoanMart
  • Recovery
  • Van Nuys, CA, USA
  • Full Time

Full Coverage


 

ABOUT THE POSITION

LoanMart Recovery Specialist  directly contributes to the successful management of the company's delinquency portfolio by applying industry expertise in charge-off collections and skip tracking, while balancing strict adherence to quality assurance, compliance, and successful collection tactics. 

ROLE AND RESPONSIBILITIES

  • Make payment arrangements with customers to avoid or postpone repossession vehicle.
  • Follow up on previously made payment arrangements as necessary.
  • Using new / updated information provided through your skip-tracing efforts, regularly follow up on outstanding repossession orders to ensure agents are pursuing vehicles.
  • Generate fresh location leads for our vehicle repossession agents
  • Able to meet all production metrics in a fast pace and growing department
  • Communication: Professional communication techniques that specialize in balancing your ability to provide a positive customer service while yielding positive recovery results.
  • Skip-Tracing: Ability to successfully pursue, locate and engage the customer in negotiations and / or vehicle surrender while meeting strict company guidelines and Federal guidelines under the Fair Debt and Credit Protection Act.
  • Adaptability / Creativity: Ability to adapt to ever-changing pool of past-due accounts with respect to the difficulty associated with the account.

PREFERRED SKILLS/EXPERIENCE

  • 3 to 5 years of late-stage auto loan collections
  • Familiarity with computer / internet. MS Word and Excel.
  • Skip Tracing programs, eg- Experian, US Tracers, and Clear
  • Preferred Bilingual in Spanish

 

WORKING AT LOANMART

Employees enjoy a work environment that is informal, entrepreneurial, fun, exciting, and active. We keep things buzzing on the floor with contests, games and social gatherings. We offer very affordable, top-shelf medical/dental/vision plans, as well as a variety of supplemental benefits to fit your individual needs.  We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you! 

Wheels Financial Group, LLC d/b/a LoanMart is a private equity backed company with leading sponsors, which recently brought in new executive management from major banks. We are 15-years strong in our industry and we continue to evolve and expand into a progressive, technology-centric powerhouse in the industry. Our recent acquisition of $100 million credit facility from Victory Park will support our newest expansion into the personal unsecured credit market (this is where YOU come in)


LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 Notice to third parties: Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker and potential applicant for this position.  Please do not contact Wheels Financial Group, LLC about other services, products or commercial interests.  Notice to Agency and Search Firm Representatives: Wheels Financial Group, LLC is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

 

LoanMart
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